SamsungNew Zealand Live Chat

Live Chat Support

Samsung is pleased to offer Live Chat support in the following product categories. Please provide us some information before we begin your chat.

Your Information

  • Software Upgrade

    Software Upgrade

    Keep your mobile up-to-date, safely and quickly

    visit Firmware Upgrade
  • Remote Support

    Remote Support

    Enable a Samsung expert to remotely connect to your device via a tech support app to troubleshoot, offer guidance, solve issues and optimise performance.

    Visit Remote Service
  • Data Transfer Guide

    Data Transfer Guide

    Receive a seamless transfer of contacts, photos, messages and more from your old device to your new galaxy with Samsung Smart Switch

    VISIT SmartSwitch