Australia Live Chat Support

Samsung is pleased to offer Live Chat support in the following product categories. Please provide us some information before we begin your chat.

Your Information

  • Software Upgrade

    Software Upgrade

    Keep your mobile up-to-date, safely and quickly

    visit Firmware Upgrade
  • Remote Support

    Remote Support

    Enable a Samsung expert to remotely connect to your device via a tech support app to troubleshoot, offer guidance, solve issues and optimise performance.

    Visit Remote Service
  • Data Transfer Guide

    Data Transfer Guide

    Receive a seamless transfer of contacts, photos, messages and more from your old device to your new galaxy with Samsung Smart Switch

    VISIT SmartSwitch